TECHNOLOGY - We understand that providing unsurpassed service takes strategic planning on all angles. That's why we are constantly implementing new technology to help better improve connectivity, service, and reliability across our entire infrastructure.
SUPPORT - Pure Voice offers more methods of support than any other provider. We have pioneered our support system to run with remarkable efficiency and we are proud to say most support issues are resolved within 2 hours of being submitted.
KNOWLEDGE - With combined experience of over 10 years in almost every IT field, our staff not only has the resources but the experience to deploy the latest technology to better improve every aspect of our services.
INVOLVEMENT - Our staff is passionate about our personal involvement with our clients. Everyday, Pure Voice's staff works directly with organizations which range from entire school districts to fortune 500 companies to professional gaming organizations. Flat out, we listen to our customers. After all, we would not be here if it wasn't for you.
PLANNING - While working closely with our clients, users, vendors, and providers Pure Voice continually plans for the future by adding new features to both our front and backend services to help better your experience with our company. We look forward to many more years of innovation and you can count on us to provide you with nothing but the best.
"This service is great. I've just been really happy with it, so of course I am going to recommend it. I've been with Pure Voice for almost 7 years now and it's been absolutely perfect. Other providers just don't seem to have the quality as Pure Voice. There's so many more features with Pure Voice as well."
- Carla F., Edmonton, Canada
"Pure Voice's control panel is extremly easy to use. And since switching to them, I've had literally NO dropped connections like I experienced with my previous provider. The support rep that worked with me most recently was very knowledgeable, patient, and helpful in migrating my Ventrilo server to a new plan and in upgrading our user slots."
- Matt C., Toronto, Canada
"With a gaming group of over 50 members who use their voice comms more than their their own cell phones, our goal was to have the absolute best performance, no matter what the cost. With Pure Voice, we actually have better performance at a lower cost."
- Micahel K., Henderson, Kentucky
"After seeing my son use Pure Voice for his online gaming team, I was inspired to give it a shot at work. Pure Voice helped me for nearly 2+ hours on the phone, teaching me the in and outs of their service. Thanks to their expert advice and help, my law firm of 13 employee's now utilizes Pure Voice's voice services between two offices every day of operation. What an excellent product and the service has been more reliable than my own home phone."
- Simon P., Sheffield, United Kingdom
"I have worked with Pure Voice for a decent amount of time and I can honestly say they rise far above their competition. They provide their customers with a quality product, an amazing control panel, and exceptional support. I have never ran into problems with their servers and recommend them to everyone. It is reassuring to know your Ventrilo server will be online and lag free during the most important situations."
- Brian S., Los Angeles, California